How you might be classified on a PSL

In my recent conversation with Emma at Sky we talked about their current recruitment PSL review.  They have a large number of companies on their PSL as it hasn’t been fully reviewed in years and they want to streamline it

I thought it might be useful for recruiters to understand the process a corporate recruiter goes through during a PSL review.  If you want to get onto a PSL these are the targets you should probably aim to hit.  If you’re already on one bearing these things in mind may help avoid complacency and potential eviction!

Their strategy going forward is to look at each supplier and determine:
•How are they managing Sky’s brand?
•How well do they know Sky?
•Are they representing Sky in the right way?
Then to look at how the supplier is treating Sky (ie, is Sky business a priority, are they getting the best CV’s first and is the supplier adding real value?)

They are looking at how their suppliers see them and categorise suppliers as one of the following:
- Development: nurture Sky, expand the business, seeks opportunities and offer a proactive service. 
- Core: look after Sky, fight to keep the account and offer a high level of service and responsiveness.
- Nuisance: see Sky as a nuisance and give low attention and appear happy to lose them as a customer.
- Exploitable: maximise today’s income, seeks short term advantage and risk losing Sky as an account.

Then they assess how Sky view their suppliers by categorising them as one of the following:
- Strategic: A business critical supplier where sustaining the longer term relationship is potentially more important than a single deal.
- Operational: A business critical supplier with whom Sky intend to have a longer-term relationship, lasting several years.
- Tactical: A supplier who Sky use as required, without any specific intention or guarantees of extending the relationship for future business.
- Potential:  A potential supplier of business.
- Exit: - Supplier who Sky wish to perform a managed exit from current and future business.

Then they take the information and map each supplier they wish to retain onto a tier one or tier two PSL.  Tier one are the established, preferred and performing suppliers who possess the capability to fill 60-80% of all Sky vacancies by any given business area.  In most cases these are the first point of contact for any vacancies released to the PSL.  Tier two are a broader group of selected suppliers who have the capability to fill vacancies in specialist or niche areas, or where Tier one suppliers have not been successful.  They are expected to fill 20-30% of roles.

There you go, PSL reviews in a nutshell (courtesy of Emma at Sky).