One of our sponsors for our upcoming Recruitment Software Event, Cirrus Nova, has sent me a link to an article on cloud computing and her response to the issues raised in it.
I thought it made interesting reading for anyone concerned with the security around cloud computing in the recruitment space. You should read the full article but here are the main issues:
There are 4 things that most of cloud storage provider will never elaborate because they will contradict with their basic business mission:
1. No such thing as 100% safety – It is humanly impossible to declare that any of these cloud computing providers offer 100% safety, there is always the possibility that your data is accessed by hackers or other intruders. Dropbox.com recently faced a security issue case where someone managed to access 100 different accounts using a single password, therefore nothing is impossible.
2. System down time – Most of the providers do claim at least 99.9% system uptime, but this means that there is still a small chance that you may not be able to access the service when you need it. Amazon WS, the biggest cloud service provider, had recently a 2 day system downtime, creating chaos for many thousand clients.
3. Have a second manual backup plan – Although this is very oxymoron, unfortunately, you are obligated to have your own manual backup plan in case something goes wrong with any of these providers. How primitive, you may say, but you cannot jeopardize any valuable data. I suggest you get few flash drives and once a month backup all your data.
4. Knowing what to store on the cloud – Although all providers are telling us to store all our data on the cloud, we need to use our brain and decide which data is way too sensitive and simply cannot be stored anywhere but a flash drive. Personal data such as passport copies, bank account login credentials, health records may need to be saved separately.
Does this mean that cloud computing is not reliable? I do not mean that, I personally use it and I do trust it, however, before moving any content online, you ought to be aware of these drawbacks.
And here is Laura’s response addressing the points individually…
1 – No such thing as 100% safety - Locally held data cannot claim to be 100% safe. Excluding data that is deleted, hacked or damaged on laptops or mobiles let us also remember that approximately 34,000 laptops are stolen each year and another 60,000 mobiles and laptops left in taxis, that data certainly isn’t safe (Source: UK Police Report/Recruitment Consultant July 2011). Connections to the Prism system are secured with up to 256 Bit SSL encryption, Backups are stored at 2 secure sites and servers are kept up to date with the latest service packs and security updates.
2 – System down time – A cloud infrastructure typically offers levels of performance, uptime redundancy and scalability which is impossible to match with in-house IT solutions. Our secure data centre offers world class availability. Multiple connections to the UK Internet backbone paired with a fully redundant UPS system backed up by diesel generators to ensure that uptime is never a problem.
3 – Have a second manual backup plan – a ridiculous comment in modern times. All data held on servers with credible cloud-based providers is always secure, is backed up hourly and can be restored to any point in time (down to the second)
4 – Knowing what to store on the cloud – again this is complete nonsense. You would no less store something in the cloud than you would on your own PC or phone. If anything, cloud-based data is safer as already highlighted.
The writer finishes his article with the quote “Does this mean that cloud computing is not reliable? I do not mean that, I personally use it and I do trust it”….Is he just therefore trying to harm the industry and slow progress down? One has to ask what his motives are for this article?
If you want to know more about Cirrus Nova, or wish to chat with Laura directly why not come along to our Recruitment Software Networking event on the 22nd September!